Counselling Agreement

Dear Client

Please go through the consent form and let us know if you have any questions. If you agree to all the terms, please sign below.

Confidentiality

Confidentiality means that FRESILIENCE team has a responsibility to safeguard information obtained during counselling. All identifying information about your assessment and treatment is kept confidential, except as mandated by law unless in certain situations, mental health professionals are required to reveal information obtained during therapy to other persons or agencies without your consent.

Please note the following exceptions to confidentiality:

The benefits of counselling

One major benefit that may be gained from participating in counselling is the resolution of the concerns brought to therapy. Other possible benefits may be a better ability to cope with marital, family and other interpersonal relationships, and /or a greater understanding of personal goals and values.

Relationship

The relationship between you & the therapist will be strictly professional. In order for therapy to be effective and meaningful, it will be necessary that you do not share a personal or a social relationship outside of therapy.

The risks of counselling

There are certain risks involved in counselling. You or your child may experience a variety of negative emotions during therapy as you remember and therapeutically resolve unpleasant events. Seeking to resolve concerns between family members, marital partners, and other persons can similarly lead to discomfort as well as relationship changes that may not be originally intended. The greatest risk of counselling is that it may not by itself resolve your concerns. Our team will do their best to assess progress and provide referral to other sources if that is deemed necessary and appropriate. Psychotherapy is a collaborative process and the progress you/child make will depend in large measure upon your investment in the process.

Appointments / Session time

The primary client (aged 18 and above) shall book their sessions through the website at least 12 hours prior to the session. Incase of minors, parents/caregiver are requested to complete the formality. Each session will be for 50-60 mins. A confirmation email shall be sent to the primary client's registered e-mail ID prior to the appointment. The zoom link details (incase of online sessions), request for a copy of your ID, and payment details will be emailed to you.

Payment of fees

Payment shall be made via cash/ online bank transfer / Paytm/ Phonepe.

Cancellations

Cancellations must be made six hours in advance to avoid charge. Missed appointments will be charged the regular fee.